1. What products does AuraWear sell?
AuraWear offers a curated collection of women's clothing and fashion accessories, including dresses, tops, ethnic wear, handbags, jewelry, sunglasses, watches, hair accessories, and more.
2. Do you deliver across India?
Yes, we currently deliver to most serviceable locations across India.
3. How long does delivery take?
Orders are typically processed within 1–3 business days and delivered within 3–8 business days, depending on your location.
4. How can I track my order?
If tracking is available, you'll receive a tracking link via email or SMS once your order is shipped.
5. What payment methods do you accept?
We accept secure online payments through UPI, debit cards, credit cards, net banking, wallets, and other payment options available at checkout. Cash on Delivery may be available for eligible orders.
6. Can I cancel my order?
Orders can be canceled before they are processed for shipment. Please contact us as soon as possible.
7. What is your return policy?
Eligible products can be returned within 7 days of delivery if they are unused, unworn, and in their original packaging with all tags attached.
8. When will I receive my refund?
Approved refunds are processed within 5–7 business days after the returned item passes inspection.
9. Can I exchange a product?
Exchanges may be available depending on product availability and the supplier's policy.
10. How do I contact customer support?
You can reach us at support@shopaurawear.in. We aim to respond within 24–48 business hours.